CANADEM

The Road to Burnout Is Paved with Good Intentions

We started our careers in order to help other people. Yet at some point in our career, we may risk burning out.  What does it look like, and why does it happen?

Some among us are feeling tired, unable to sleep, fragile inside and prickly outside, cynical, bored and somewhere among sad, angry and frightened.  We don’t know how we got here, can’t figure out how to get away from here and darkly unclear whether anyone would ever again want us.  If that feels familiar or looks like someone you know, we may indeed be talking “burnout”.

It happens – quite a lot.

One study judged half of a group of returning international staff to be at moderate or high risk.  It happens at home as well.   It happens after a long period of non-stop stress without recognition or support from others, and the decaying of our own ability to cope.

One test, “Maslach’s Burnout Inventory”, looks for three indicators – exhaustion, cynicism and an inability to make things happen.  The opposite state is engagement – energy, involvement and making things happen.  How exciting it is to feel engaged.  How dark it feels to be burnt out.

Burnout may develop from stress, yet it isn’t the same.  Stress is “too much”.  Burnout is “nothing left”.  As one source puts it, a lot of stress may make me fear I’m drowning. Burnout leaves me feeling dried up.

The best cure is prevention. There is a lot we can do to remain resilient.

Take care of your body:

If you’ve already starting to feel overwhelmed you might be thinking “I don’t feel like it!”. I understand. Start with a small step. Drink a glass of water. Watch a silly movie. Let a friend cajole you into taking a walk.  Cry.  Then laugh.

  • Exercise (yoga is great, and doesn’t require a gym or a street to run on.)
  • Eat healthy food
  • Sleep
  • Drink lots of water
  • Laugh
  • Relax and do things that are satisfying, rewarding and fun.
  • Celebrate the victory of each small step.

Take care of your feelings and relationships:

  • Make life outside work a priority … it isn’t a distraction, it is an investment in being able to work better and more sustainably.
  • Talk with friends in person or through the internet
  • Laugh
  • Comfort entertainment – movies, books, music
  • Keep a private journal. Treat it like a friend who has ears to hear.
  • Understand stress.  Read about it. Respect its impact on you and others.  Be deliberate about strategies to manage it.  Support others and accept their support.

Take care of your spirit:

Some of us are “religious”, with an articulated faith and a community of common belief and support.  That belief system and that community of support, along with practices like prayer and meditation, are important in helping us to feel joyful and connected to something beyond ourselves.

Some of us are not connected with a particular religious structure or community.  We too are spiritual creatures and are made stronger by nourishing the spirit through awareness of our values and through reflection arising from meditation, reading, music or quiet time in nature.

What if it is too late and I fear I’m already down the road to burnout?

Life has lots yet to offer and enjoy.  You can act now to get off the road, or to begin the return journey. When we are stressed, it seems hard to step back far enough to manage the crises.  If we don’t, however, stress may become distress and distress may become burnout.

Start with a small step.  Be informed.  Talk to someone about the way you are feeling.  If you are with CANADEM, talk with your Duty of Care contact person. Read something about stress and burnout.  Give yourself permission to act … or to rest.  You aren’t weak or deficient – you are just injured, in the same way an athlete sometimes gets injured.  You owe it to yourself and your good work to take care, and to get better.

Resources:

Do you want a ‘back of the envelope’ test to suggest whether you may be approaching burnout?  Follow this link to an assessment questionnaire provided by the Headington Institute:  https://headington-institute.org/blog/resource/burnout-self-test .

Helpguide is another good resource.  Their guide “Preventing Burnout” is short, readable and helpful.  http://www.helpguide.org/mental/burnout_signs_symptoms.htm

 

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Respect for the environment
An ever-increasing awareness that caring for the environment is the responsibility of us all, regardless of our area of expertise or profession, has propelled CANADEM to place more focus on our own global footprint as well as that of our sector. During this Period, we have embarked on a challenge to enhance our learning regarding the environment and how we interact with it – including efforts to create a baseline and targets for improving how we deal with our natural environment. We are therefore making a conscious and transparent effort to measure and manage the way we affect the natural world around us, hopefully becoming better caretakers along the way.
Impact Driven
CANADEM has always valued the positive impact we make in the world as a foundation of our work. It is this guiding principle that has led us to form lasting partnerships, in support of other entities, if we feel they can add greater value than we can at CANADEM. Searching for our comparative advantage, while avoiding falling into a simple race to find funding opportunities, is therefore essential to CANADEM. As we see an increasing number of individuals suffering from the consequences of conflict in the world, and prepare for even greater numbers of environmental disasters, the need to prioritise the areas where we can make a real difference and combine our efforts with like-minded entities, is vital to achieving success.
Efficiency
The objective of CANADEM’s leadership has always been to find the most innovative and cost-effective ways to contribute to communities in need, and not to place the growth of numbers and our budgets at the centre of our efforts. As a result, we have adopted a light footprint in terms of our human resources complement and infrastructure, making use of the latest technology, and empowering our small team to be as innovative and flexible in solving problems as our procedures allow. Our structures allow us to scale up and down as required, and for staff to work in different teams, according to the needs of the moment. Our 30 years of experience has taught us what our core capacities are and how to allocate precious resources.
Accountability & Transparency Values
From CANADEM’s earliest beginnings as a Government of Canada project, and during its rapid evolution into an independent NGO with its roots in international service, the principles of accountability and transparency have been a component of CANADEM’s DNA. Accountability for the use of public funds has been incorporated into procedures that needed to respond to the high standards of government. Transparency has been the vehicle to ensure the vital accountability that CANADEM maintains. CANADEM’s headquarters team is a well-trained group of committed individuals who believe in the important work they do – including the conviction that providing the best value possible to the communities and donors we serve is a primary component of our job. CANADEM’s rules and procedures are therefore established to ensure that every step of the way we are confident of our work, and can demonstrate its efficiency and effectiveness.
People-Centered Values
Our work is about deploying people to help people. It is therefore of paramount importance to us that we are all relating to individuals in our chain of service delivery in a way that is respectful, understanding, considerate, and that brings out the best in us. Our internal working context is designed to foster humanity, fairness and support among our staff, which in turn aims to foster those same qualities among the experts we deploy. We have invested in a team of individuals (our Duty of Care Team), who provide a safety net for those experts we deploy. By taking care of our staff members and our deployed experts, we ensure that we have an effective flow of communication between all aspects of our operation. Our experienced and motivated staff feel supported, and are in turn able to support our experts in times of stress and prevent any potential problems from occurring.
Diversity & Inclusion Values
Ensuring an inclusive workplace that integrates diversity in terms of gender, language, culture, ethnicity and religion, is of prime importance for CANADEM both internally and with regards to our work with partners. We have made significant progress in attracting experts from 178 countries around the world – including from countries that are recipients of international assistance – so that a diversity of perspectives, understanding and expertise may be integrated into all operations that CANADEM supports. From our fair and transparent selection process, to our supportive Duty of Care Team (which ensures that individuals deployed have the resources they need to feel comfortable and confident in their work), we have invested significant energy in fostering diversity and inclusion within our roster system, in our election monitoring deployments, and in our own direct implementation of programming, at headquarters and in the field.
Partnership Values
The majority of our experts work within the assistance operations of our partners. Partnership is therefore of primary importance and value to us, and is key to the way we operate. Our many long-term relationships with other actors have been forged by promoting trust and understanding. The ability to work together with other actors, and not in competition, has allowed CANADEM to enhance the work of governments or organizations by injecting vital expertise, and targeting it where it is needed most. We believe that we can create a greater impact, when we work in partnership.