CANADEM

Practicing Safe Stress: Introducing CANADEM Notes

Introducing CANADEM Notes

Just months after I started my first international job I lay in a hospital bed.  I had swollen joints, high fevers and no diagnosis.  Doctors didn’t know what was wrong.

This marked the beginning of what became my decades-long international career.

Four weeks later I was better – and understood what had happened.

I had become ill because of stress I didn’t know how to handle.  To paraphrase a stress expert, it wasn’t my being there that made me sick – it was my reaction to being there.

I was young and it was my first mission.  In fact, my feeling of being impacted by stress was not unique.  Research indicates that at least 25% of humanitarian workers experience significant anxiety or depression. More feel frustrated and question their impact.   Burnout is seen as one of the top five challenges for international staff.

CANADEM is committed to supporting your well-being and effectiveness.  These Notes are one of the ways we can do that.   Each one captures insights from humanitarian workers who have found a pathway to resilience and effectiveness.  Each takes just a few minutes to read.  If you are being placed in a mission through CANADEM a new one will come every 3 or 4 days. We encourage you to read them rather than file them away for later reference.

In terms of my own experience, I learned that stress is nature’s way of calling attention to the fact that we feel threatened and may need to fight or take flight.   I was too proud to flee from the challenges I faced, so my body went into fight mode instead. That was helpful for a few weeks, but ultimately it exhausted me.  Not equipped to manage sustained stress, my body and spirit got tired.

In the hospital I realized I needed a different way.   I developed new behaviours and attitudes that have sustained me in humanitarian work since then.  I learned from more experienced colleagues how to work effectively with the unique challenges of international and intercultural missions.

Just as we learned to wear seat belts in cars and to sleep under nets in malaria country, we need to develop and evolve practices to manage the stress that is part and parcel of our international careers.

The Notes are organized in topic sets, each addressing a stage or dynamic of our international experience. You can read them as they arrive in your inbox – or if you need to skip ahead, to look at a question of culture or conflict, for instance, you can access all of the Notes on the website www.canadem.ca/notes.

Before Leaving Home

As a teenager I baked my first cake without knowing that one should first scan the recipe to ensure all of the ingredients are on hand.  The results … well, they made for stories that my family is still amused to tell. This first set includes reflections on the mind set with which we leave home, consideration for the family and friends we will leave behind, and preparations for security and health.  It also includes optional links to Notes on topics like the neurobiology of stress and ways to respond when we experience it.

Getting the Job Done

We get to do this work because we have a record of success, based on the work we have done in known contexts.  The new context may be very different and require some retooling. This set of Notes looks at topics like culture, working with colleagues from very different backgrounds, the importance of local staff, and managing disagreements.

Managing Challenges

Stuff will happen. We will see others grow discouraged or struggling with troubles ranging from too little sleep to burnout to potentially traumatizing events. The same things may or may not happen to us. This set enhances our understanding of these challenges and suggests some tools for dealing with them.

Coming Home

The mission does come to an end.  Most international workers say that coming home is more challenging than going into a new mission.  This set examines why and how we can gain from this part of the experience as much as we gained from the mission itself.  It also concludes with suggestions for ongoing learning, if international work remains part of our life’s path.

 

Thank you for what you are doing.  Please feel free to contact us about any of the issues we address in these Notes – and have a good mission!

 

Recent Posts

The Home Front: Family and Friends While I Am Away

April 23, 2026
A thoughtful look at how missions affect loved ones at home, with practical reminders on staying connected, preparing…
Continue reading

With Eyes Wide Open: Planning to Stay Safe

April 23, 2026
Practical advice for staying safe while travelling and working abroad, from preparing documents and packing smart to developing…
Continue reading

Take Two Aspirins: Planning to Stay Healthy

April 23, 2026
A practical guide to protecting your health on mission, covering travel preparation, illness prevention, useful medications, and simple…
Continue reading

What Happens in Vagus: Planning to Stay Sane

April 23, 2026
An accessible reflection on stress, the vagus nerve, and simple ways to calm the body and mind through…
Continue reading

Our Reaction to Being There: The Ups and Downs of a New Job

April 23, 2026
A practical reflection on culture shock, adjustment, and the emotional ups and downs that often come with settling…
Continue reading

Imagine an Iceberg: The Impact of Cultural Differences

April 23, 2026
An insightful look at how culture shapes behavior, values, and institutions, and why understanding what lies beneath the…
Continue reading
Respect for the environment
An ever-increasing awareness that caring for the environment is the responsibility of us all, regardless of our area of expertise or profession, has propelled CANADEM to place more focus on our own global footprint as well as that of our sector. During this Period, we have embarked on a challenge to enhance our learning regarding the environment and how we interact with it – including efforts to create a baseline and targets for improving how we deal with our natural environment. We are therefore making a conscious and transparent effort to measure and manage the way we affect the natural world around us, hopefully becoming better caretakers along the way.
Impact Driven
CANADEM has always valued the positive impact we make in the world as a foundation of our work. It is this guiding principle that has led us to form lasting partnerships, in support of other entities, if we feel they can add greater value than we can at CANADEM. Searching for our comparative advantage, while avoiding falling into a simple race to find funding opportunities, is therefore essential to CANADEM. As we see an increasing number of individuals suffering from the consequences of conflict in the world, and prepare for even greater numbers of environmental disasters, the need to prioritise the areas where we can make a real difference and combine our efforts with like-minded entities, is vital to achieving success.
Efficiency
The objective of CANADEM’s leadership has always been to find the most innovative and cost-effective ways to contribute to communities in need, and not to place the growth of numbers and our budgets at the centre of our efforts. As a result, we have adopted a light footprint in terms of our human resources complement and infrastructure, making use of the latest technology, and empowering our small team to be as innovative and flexible in solving problems as our procedures allow. Our structures allow us to scale up and down as required, and for staff to work in different teams, according to the needs of the moment. Our 30 years of experience has taught us what our core capacities are and how to allocate precious resources.
Accountability & Transparency Values
From CANADEM’s earliest beginnings as a Government of Canada project, and during its rapid evolution into an independent NGO with its roots in international service, the principles of accountability and transparency have been a component of CANADEM’s DNA. Accountability for the use of public funds has been incorporated into procedures that needed to respond to the high standards of government. Transparency has been the vehicle to ensure the vital accountability that CANADEM maintains. CANADEM’s headquarters team is a well-trained group of committed individuals who believe in the important work they do – including the conviction that providing the best value possible to the communities and donors we serve is a primary component of our job. CANADEM’s rules and procedures are therefore established to ensure that every step of the way we are confident of our work, and can demonstrate its efficiency and effectiveness.
People-Centered Values
Our work is about deploying people to help people. It is therefore of paramount importance to us that we are all relating to individuals in our chain of service delivery in a way that is respectful, understanding, considerate, and that brings out the best in us. Our internal working context is designed to foster humanity, fairness and support among our staff, which in turn aims to foster those same qualities among the experts we deploy. We have invested in a team of individuals (our Duty of Care Team), who provide a safety net for those experts we deploy. By taking care of our staff members and our deployed experts, we ensure that we have an effective flow of communication between all aspects of our operation. Our experienced and motivated staff feel supported, and are in turn able to support our experts in times of stress and prevent any potential problems from occurring.
Diversity & Inclusion Values
Ensuring an inclusive workplace that integrates diversity in terms of gender, language, culture, ethnicity and religion, is of prime importance for CANADEM both internally and with regards to our work with partners. We have made significant progress in attracting experts from 178 countries around the world – including from countries that are recipients of international assistance – so that a diversity of perspectives, understanding and expertise may be integrated into all operations that CANADEM supports. From our fair and transparent selection process, to our supportive Duty of Care Team (which ensures that individuals deployed have the resources they need to feel comfortable and confident in their work), we have invested significant energy in fostering diversity and inclusion within our roster system, in our election monitoring deployments, and in our own direct implementation of programming, at headquarters and in the field.
Partnership Values
The majority of our experts work within the assistance operations of our partners. Partnership is therefore of primary importance and value to us, and is key to the way we operate. Our many long-term relationships with other actors have been forged by promoting trust and understanding. The ability to work together with other actors, and not in competition, has allowed CANADEM to enhance the work of governments or organizations by injecting vital expertise, and targeting it where it is needed most. We believe that we can create a greater impact, when we work in partnership.