CANADEM

With Eyes Wide Open: Planning to Stay Safe

The world can be a dangerous place.  We don’t want to be naive about it.  We also don’t want to be paralyzed by the risks.  The ideal zone of attentiveness lies somewhere between Pollyanna and Paranoia.

Some of us willingly work in environments where bombs, shootings and kidnappings are a present danger.  Those risks can also be managed.  If this is your situation, be sure that your hosting agency provides you with training and support.  For many of us, our missions will just require an elevated level of “street smarts” to help us stay out of trouble.  What follows is a collection of tips from experienced travellers.

Preparation begins at home.

Leave photocopies of passports, tickets, health cards, the number for reporting lost credit cards and other key documents with family or friends and at your workplace.  Losses are more easily managed with such records.   Carry a copy of your passport rather than the original when walking about in your destination.  Lock the original in a safe place, on arrival.

Pack lightly.

Don’t take anything you will be heart-broken to lose or have stolen.  Stuff can be replaced, and a fight over Grandma’s ring isn’t worth it.  If you are travelling with a computer, be sure it is backed up before you go (and back it up regularly from the field using programs like Dropbox or iCloud). Be very sure that you have good virus and malware protection installed.  There are nasty bugs out there. You will need the right plug adapter. Check the shape required for your destination at www.worldstandards.eu .

Talk to people with experience in your destination country about dealing with the airport.

Are there porter and taxi scams?  Are there special medical or documentation requirements?  (Some countries require you to show a current Yellow Fever shot or will charge you for one on the spot.   Others may require you to provide photos for an Entry/Exit document … as two examples.)  Can you get currency exchanged?  Will your hotel pick you up?  What is a reasonable taxi fare?  Being prepared for this first couple of hours of entry can reduce a lot of stress.

Talk to the same people about security issues.

Some cities are relatively safe with little street crime, honest taxi-drivers and trustworthy merchants.  Others – often ones in which people are struggling to survive – have evolved cultures in which a naïve stranger presents an opportunity. Seek advice about avoiding pickpockets.  It helps to be forewarned.

Dress inconspicuously.

Watch what local citizens are wearing.  Baseball caps are often not a good idea.  Frequently shorts are worn in public by boys (or tourists) and not adult men.  Pack shoes that are dressy but also good for walking and even running.  Running shoes may look inappropriate in public. When in doubt, be conservative.  Don’t wear flashy watches, jewelry or sunglasses or carry an expensive camera.

Be aware of your surroundings on the street.

As a foreigner you will probably stand out.  Are you being followed or ‘cased’?  If so, break your pattern by going into a shop or talking to a policeman or someone who looks trustable.  Get advice about areas to avoid, and make conscious and cautious decisions about which streets to explore.  Study a map before setting out.

Carry a card from your hotel in your pocket.

Even if a taxi driver doesn’t speak English, they may be able to take you ‘home’ with the address written in the local language.

Manage money thoughtfully.

Just carry enough on the street for that day’s needs, and if accosted, let it go.  Credit cards and ATM cards may not work locally.  If so, leave them locked up someplace safe.  If you have more than one (for instance a Visa and a Mastercard, since one or the other may be common in some countries – another thing to check from someone who’s been there) only carry one with you on the street, and be sure you left the number to call if it is stolen, elsewhere.

Hotels themselves may present security issues.

Stay above street level, but no higher than a fire-truck ladder can reach.  (And avoid getting a room above the disco.)  Door locks may not be fully secure.  Use the chain or travel with a portable lock (available in many luggage and travel stores.)  Don’t allow unknown people into the room.  Safes provided in the room are sometimes secure and sometimes not.  (The hotel may have a master-combination so that the safe can be opened if a traveller leaves it locked on departure, and hotel staff may know the combination.)   This said, many hotels provide a very safe and welcoming environment.  Unrelenting fear is exhausting, and naïve carelessness is bound to hurt, sooner or later. Have a small LED flashlight for power outages and emergencies.

If something does go wrong, know who to call.

Have those numbers recorded in several distributed places.  Have copies of the health insurance company’s emergency international number.  The hotel may be able to recommend or even bring in a doctor if needed, or have someone who is living in the city recommend a doctor or hospital in case needed.   Know how to contact the Embassy of your home country. You may be able to register your presence with them, in case of emergency.

Build a network of relationships.

They will help with your work and can be very helpful in finding local solutions to unexpected problems.

Frequent travellers do most of these things almost instinctively.  If this is one of your first international forays, work through the list a couple of times to be sure you are prepared and get more advice whenever you are in doubt.

 

The Canadian Department of Foreign Affairs has a website which offers the most cautious advice for global destinations (http://www.voyage.gc.ca). For travel guides with informed local perspectives, The Lonely Planet is a favorite (http://www.lonelyplanet.com).

Enjoy your travel.  Don’t worry too much – just enough to be prepared.

 

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Respect for the environment
An ever-increasing awareness that caring for the environment is the responsibility of us all, regardless of our area of expertise or profession, has propelled CANADEM to place more focus on our own global footprint as well as that of our sector. During this Period, we have embarked on a challenge to enhance our learning regarding the environment and how we interact with it – including efforts to create a baseline and targets for improving how we deal with our natural environment. We are therefore making a conscious and transparent effort to measure and manage the way we affect the natural world around us, hopefully becoming better caretakers along the way.
Impact Driven
CANADEM has always valued the positive impact we make in the world as a foundation of our work. It is this guiding principle that has led us to form lasting partnerships, in support of other entities, if we feel they can add greater value than we can at CANADEM. Searching for our comparative advantage, while avoiding falling into a simple race to find funding opportunities, is therefore essential to CANADEM. As we see an increasing number of individuals suffering from the consequences of conflict in the world, and prepare for even greater numbers of environmental disasters, the need to prioritise the areas where we can make a real difference and combine our efforts with like-minded entities, is vital to achieving success.
Efficiency
The objective of CANADEM’s leadership has always been to find the most innovative and cost-effective ways to contribute to communities in need, and not to place the growth of numbers and our budgets at the centre of our efforts. As a result, we have adopted a light footprint in terms of our human resources complement and infrastructure, making use of the latest technology, and empowering our small team to be as innovative and flexible in solving problems as our procedures allow. Our structures allow us to scale up and down as required, and for staff to work in different teams, according to the needs of the moment. Our 30 years of experience has taught us what our core capacities are and how to allocate precious resources.
Accountability & Transparency Values
From CANADEM’s earliest beginnings as a Government of Canada project, and during its rapid evolution into an independent NGO with its roots in international service, the principles of accountability and transparency have been a component of CANADEM’s DNA. Accountability for the use of public funds has been incorporated into procedures that needed to respond to the high standards of government. Transparency has been the vehicle to ensure the vital accountability that CANADEM maintains. CANADEM’s headquarters team is a well-trained group of committed individuals who believe in the important work they do – including the conviction that providing the best value possible to the communities and donors we serve is a primary component of our job. CANADEM’s rules and procedures are therefore established to ensure that every step of the way we are confident of our work, and can demonstrate its efficiency and effectiveness.
People-Centered Values
Our work is about deploying people to help people. It is therefore of paramount importance to us that we are all relating to individuals in our chain of service delivery in a way that is respectful, understanding, considerate, and that brings out the best in us. Our internal working context is designed to foster humanity, fairness and support among our staff, which in turn aims to foster those same qualities among the experts we deploy. We have invested in a team of individuals (our Duty of Care Team), who provide a safety net for those experts we deploy. By taking care of our staff members and our deployed experts, we ensure that we have an effective flow of communication between all aspects of our operation. Our experienced and motivated staff feel supported, and are in turn able to support our experts in times of stress and prevent any potential problems from occurring.
Diversity & Inclusion Values
Ensuring an inclusive workplace that integrates diversity in terms of gender, language, culture, ethnicity and religion, is of prime importance for CANADEM both internally and with regards to our work with partners. We have made significant progress in attracting experts from 178 countries around the world – including from countries that are recipients of international assistance – so that a diversity of perspectives, understanding and expertise may be integrated into all operations that CANADEM supports. From our fair and transparent selection process, to our supportive Duty of Care Team (which ensures that individuals deployed have the resources they need to feel comfortable and confident in their work), we have invested significant energy in fostering diversity and inclusion within our roster system, in our election monitoring deployments, and in our own direct implementation of programming, at headquarters and in the field.
Partnership Values
The majority of our experts work within the assistance operations of our partners. Partnership is therefore of primary importance and value to us, and is key to the way we operate. Our many long-term relationships with other actors have been forged by promoting trust and understanding. The ability to work together with other actors, and not in competition, has allowed CANADEM to enhance the work of governments or organizations by injecting vital expertise, and targeting it where it is needed most. We believe that we can create a greater impact, when we work in partnership.